3 Simple Things (Series) If you work at the check-in of an Airline…

If you work at the check in of an airline…

1. Tell us what you’re doing while you’re typing for-e-ver!!! No seriously, we don’t know what requires that much typing.
2. Remember, we’ve had a horrible day already by the time we get to your kiosk to check in.
3. You’re the first impression that will set the tone for our attitude about your airline for the rest of our trip.

Never forget, we had other airlines we could have flown with. Yours probably just happened to be the cheapest on the day we needed to travel. Make us glad we used you.

#AddingValue

@MatthewKeller

 

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