"3 Simple Things" – A New Series of Posts for your Thursday

Starting Today, we’re going to be premiering a new series of posts that will hit every Thursday called, “3 Simple things.”

The purpose of these posts are to be short, thought provoking, hopefully funny & relevant to your leadership life.

Feel free to pass them on, comment, & add to them.

Each one will include 3 components:

1) An “If you are…” statement.

2) The “3 Simple Things” for them.

3) A “Never forget” statement at the end.

Short. Sweet. To the Point.

Enjoy…

#AddingValue

@MatthewKeller

 

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Here’s the first one:

If you’re a waiter or waitress:

1. Don’t just try and sell me something, be interested in me & why I chose your restaurant.
2. Make eye contact often. By the end of the meal I should feel like I think I know you from somewhere.
3. Don’t make me ask for a drink refill.

Never forget, anticipating your customer’s needs is crucial. Especially, tonight. (which is Valentine’s day!)

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